Last updated: 2026-10-05
CandorVoice ("CandorVoice", "we", "us") provides an employee and frontline feedback platform. Our website and application are available at https://candorvoice.com. For any privacy question or request, contact [email protected].
This policy covers the CandorVoice website, the CandorVoice application (including administrator and customer accounts), the public employee feedback submission pages reached by QR code or link, our blog, and any support or contact interaction with us.
Depending on the circumstances and applicable law, CandorVoice acts in different roles:
An employer or organization creates a CandorVoice workspace and provides feedback channels (for example, a QR code posted at a workplace). Employees and frontline staff may submit feedback anonymously, or by name, where the organization enables those options.
We do not use third-party advertising or analytics cookies, and we do not sell personal information.
Feedback may describe sensitive matters such as health, disability, race or ethnicity, religion, union membership, sexual orientation, harassment or alleged misconduct. Please avoid including unnecessary sensitive details. Customer organizations are responsible for collecting and using that information lawfully, and CandorVoice processes the submitted content as necessary to provide the service. AI features must not be used to make employment decisions.
Where the GDPR or similar law applies, we rely on: performance of a contract (providing the service); legitimate interests (running, securing and improving the service and preventing abuse); legal obligation (for example, tax and accounting records); and consent where we specifically ask for it. Consent is not our universal basis.
CandorVoice uses AI to assist with classification, summarization, pattern detection and the generation of marketing content. AI output is assistive and may be imperfect or incomplete. CandorVoice does not make employment decisions on behalf of customer organizations, and customers should apply human judgment to any consequential decision. Where we use third-party AI providers, content may be sent to those providers to perform the requested task; the providers we use are listed in section 9.
We do not list vendors we do not use. A current subprocessor list is available on request from [email protected].
Some providers may process data outside your country, including outside the EEA or the UK. Where required, we rely on the safeguards those providers make available, such as standard contractual clauses. Contact us for more information.
We use administrative, technical and organizational safeguards designed to protect personal data, including encryption in transit, secure session cookies, access controls, tenant isolation between customer workspaces, least-privilege access, logging and backups. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
To help protect Feedback channels from repeated misuse, CandorVoice may use pseudonymous network and device identifiers and temporarily retain an encrypted network address. These security signals are used only for abuse prevention, they are not displayed to ordinary managers, and they are removed when the applicable retention period ends.
Where applicable law provides them, you may request access to, correction of, or deletion of your personal data, or ask us to restrict or object to processing, request portability, or withdraw consent. Contact [email protected]. You may also complain to your local supervisory authority. Where a request concerns employee feedback controlled by a customer organization, we may need to direct you to that organization, and we will tell you if we do.
If a US state privacy law applies to you, you may have rights to know/access, delete, correct, and to opt out of sale or sharing, and to limit certain uses of sensitive information, without discrimination. CandorVoice does not sell personal information and does not share it for cross-context behavioral advertising. Where an opt-out preference signal is required, we honor it. Requests: [email protected].
CandorVoice is a business and workplace service. It is not directed to children and is not intended for use by them.
We may update this policy as the service changes. We will revise the "last updated" date above, and material changes will be communicated through the service or on this page.
Privacy questions and requests: [email protected]. We will respond within the period required by applicable law.